We're delighted to have been awarded a 'Top 20 Recommended Home Care Provider (South East England)' by the leading review website, Home Care UK for 2021 – the only home care company in West Kent to receive this award, and with clients judging our services as 10 out of 10!
The homecare.co.uk Top 20 Home Care Provider Awards 2021 recognise the most recommended home care providers in each region of the UK. Awards are based on over 33,000 reviews of 10,224 providers, from those who rely on home care, their friends, and families.
A daughter of one of our clients commented:
'I have nothing but praise for All About Home Care. My mother who suffered from dementia suddenly needed care in January 2020. As soon as All About Home Care took over care I knew who would be attending my mother when they would be arriving and was able to read a well-documented report about what they had done and how my mother was. This was so reassuring. All the carers made a huge effort to develop a rapport with my mother, not always easy in the early days when she didn't appreciate that she needed help, and over the year as her needs changed, her care needs were discussed and altered as necessary. The commitment of the carers meant that my mother was able to stay in her own home up until her passing'.
Another client family wrote:
In June, during the Coronavirus crisis, care home staff recommended my husband and I contact All About Home Care to provide help for his mother who had fallen and was no longer coping independently. We were not permitted to visit so could not help. The Registered Care Manager was friendly and professional, assessed her needs the next day, and organised for carers to visit starting the following day. As her needs increased, the Care Manager suggested solutions and increased the care package. She was very supportive, always positive and helpful and so was her team. They went out of their way on more than one occasion including when the GP practice sent a prescription to the wrong chemist so they ended up wasting their time collecting it. I cannot thank All About Home Care enough for the excellent care they provided for my parents. From the initial contact, I found the care management team friendly, helpful, and efficient, which also applied to the carers that visited my parents. I found the reports written after every visit invaluable, and the communication between the carers, care manager, and the family was excellent. I would not hesitate to recommend All About Home Care.
Kieron Brennan, Director said, "We are delighted to win this Award which is solely based on review feedback from our clients and their loved ones."
Rachael Fox, our Registered Care Manager, commented: "Winning this award once again is an acknowledgment of the compassion, dedication, and professionalism every one of our carers shows to our clients each day."
To find out more or to discuss your care needs or those of someone you love in the
Tunbridge Wells, Tonbridge, and Sevenoaks areas
call 01732 447 055 or 01892 575 499
All About Home Care retains prestigious award for the fourth year running