01732 447 055 / 01892 575 499

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Staying safe and well during the Coronavirus outbreak

We know these are worrying times for our clients, their families and our staff as the COVID-19 situation continues to evolve. 

The Queen's rare address to the nation reinforces the importance of us all to follow the Government's advice. 

At All About Home Care, we're doing everything we can to minimise the risk of infection and keep our clients and staff safe and well.

Over the past few months, we have learned more about the virulent nature of this virus. As with the common cold, respiratory secretions containing the virus – produced when a person coughs or sneezes – are the most likely means by which the illness is spread. Scientists also now understand how long the virus can survive on surfaces, a doorknob or any object for that matter. This has led to the public health stay at home and social distancing rules that are now in place and will save lives. Our local Kent Community Health NHS Foundation Trust staff choir has turned their talents to rally the country to Stay at Home

In normal times, our carers follow the highest standards of infection control to keep our clients safe and well. However, the unique nature of the current situation has required different protocols and procedures to be followed. As we receive guidance from Public Health England, aimed specifically at COVID-19 infection prevention and control (IPC) and the use of personal protective equipment (PPE), we implement the procedures immediately. The latest IPC and PPE guidance can be found here. 

We also receive regular updates from the United Kingdom Home Care Association, the Department of Health and Social Care and the National Institute for Health and Care Excellence.

In addition to these many measures, we moved all meetings and regular staff discussions to telephone or video conferencing. We remain in daily contact with all our carers to make sure they have the emotional and practical support they need. All our carers have the PPE required to work safely. Fortunately, all our systems allow us to work remotely, so we have been able to operate with only one person in our office at any time.

For our clients, this is an uncertain time. We have been creatively adapting how we look after their physical and emotional well-being. Having regular visits from familiar carers is itself reassuring. This is particularly beneficial for our clients living with dementia.

For a number of our clients staying at home means they worry about being isolated from their families, friends as well as missing shopping trips and outings. We are delighted that a number of clients have taken to video conferencing to help stay in touch with loved ones.

We are encouraging those who can, to get out into the garden; others have rediscovered jigsaw puzzles and games. Many have discovered new ways to keep active and exercise.

As the situation evolves, we will continue to adapt and do whatever it takes to provide the support our clients need.

The Queen evoked something of a wartime spirit in her speech reminding us all that it is a moment for us all to come together. We have been heartened by the support and encouragement we have received locally for the work we do, looking after the elderly in our community. We will continue to do our part, working to keep everyone safe and well.

To find out more or to discuss your care needs or those of someone you love
in the Tunbridge Wells, Tonbridge and Sevenoaks areas
call 01732 447 055 or 01892 575 499